Key challenges
Sales executives at Flex Films USA are required to intervene and manually process the Purchase Order (PO) information into the Company’s enterprise ERP system.
Manual intervention causes human error and knowledge is constrained to the Sales person assigned to the account.
The client part number and Flex Films USA part numbers are not a direct match, and goes through a mapping which only the Sales person knows.
Translation of customer product code into the Flex Films USA production line product names in the enterprise ERP system was error-prone and time-consuming, affecting the accuracy of production and manufacturing planning./p>
Our customer sought an automated solution to streamline this process, aiming to reduce manual intervention and improve efficiency.
Client in spotlight
Flex Films USA is the global film manufacturing arm of India’s largest multinational flexible packaging solutions company and global polymer science player, UFlex Limited. With state-of-the-art packaging film manufacturing facilities in all the major continents in the world i.e., Asia, Europe, North America and Africa, its cumulative production capacity stands at ~ 600,000 MT per annum.
Unlocking Digital success
Project outcomes
Sales executives experienced a significant reduction in time spent on manual data entry
Reduced manual intervention led to substantial cost savings
Automated process ensured accurate and timely PO data integration, enhancing overall operational efficiency
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